Banking

Managing your money at PokieSurf Casino is straightforward, secure, and designed with your convenience in mind. We've implemented multiple payment methods to ensure you can deposit and withdraw funds with ease while maintaining the highest security standards.

Deposit Methods

PokieSurf Casino supports a variety of trusted payment options for your deposits:

Credit/Debit Cards:

• Visa
• MasterCard

Cryptocurrencies:

• Bitcoin (BTC)
• Ethereum (ETH)
• Tether (USDT)

Each method provides instant deposits so you can start playing your favorite games without delay. Our minimum deposit is $20, which also qualifies you for our welcome bonus of 150% up to $1,000 plus 100 free spins.

Withdrawal Options

Withdrawing your winnings is just as simple. PokieSurf Casino processes withdrawal requests through the same methods you used for deposits:

• Credit/Debit Cards (Visa, MasterCard)
• Bitcoin (BTC)
• Ethereum (ETH)
• Tether (USDT)

Cryptocurrency withdrawals are typically processed within 24 hours, while card withdrawals may take 3-5 business days to appear in your account.

Currency Options

PokieSurf Casino supports multiple currencies to match your preference:

• Australian Dollars (AUD)
• Bitcoin (BTC)
• Ethereum (ETH)

Playing in your preferred currency eliminates conversion fees and makes it easier to track your bankroll.

Security Measures

Your financial security is our top priority. PokieSurf Casino implements industry-leading encryption technology to protect all transactions. Our SSL (Secure Socket Layer) encryption ensures your personal and financial information remains private and secure.

For cryptocurrency users, we provide additional security through our protected wallet system, giving you peace of mind with every transaction.

Processing Times and Limits

Deposits:

• All deposit methods: Instant processing
• Minimum deposit: $20
• Maximum deposit: Varies by payment method

Withdrawals:

• Cryptocurrencies: Processed within 24 hours
• Credit/Debit Cards: 3-5 business days
• Minimum withdrawal: $20
• Maximum withdrawal: Varies by payment method and player VIP status

How to Make a Deposit

1. Log in to your PokieSurf Casino account
2. Click on the "Cashier" or "Deposit" button
3. Select your preferred payment method
4. Enter the amount you wish to deposit
5. Follow the prompts to complete your transaction
6. Start playing immediately with your funds

How to Request a Withdrawal

1. Navigate to the "Cashier" section
2. Select "Withdrawal"
3. Choose your withdrawal method
4. Enter the amount you wish to withdraw
5. Confirm your withdrawal request
6. Track the status of your withdrawal in your account

Responsible Gaming Tools

At PokieSurf Casino, we encourage responsible gaming. Set deposit limits directly through your account settings to help manage your bankroll effectively.

Customer Support

If you encounter any issues with deposits or withdrawals, our customer support team is available 24/7 via live chat and email at support@pokiesurf.com.

Verification Requirements

For your protection and to comply with regulatory requirements, PokieSurf Casino may request verification documents before processing certain withdrawals. This is a standard security procedure that helps protect both you and our casino from fraud.

Required documents typically include:

• Government-issued photo ID
• Proof of address (utility bill, bank statement)
• Proof of payment method ownership

Once verified, future withdrawals are generally processed more quickly.

Banking FAQ

Are there any fees for deposits or withdrawals? PokieSurf Casino does not charge fees for deposits or withdrawals. However, your payment provider might apply their own fees, particularly for currency conversions.

Why was my withdrawal request delayed? Withdrawal requests may be delayed if your account requires verification, if you have an active bonus with wagering requirements, or if additional security checks are needed.

Can I cancel a withdrawal? Pending withdrawals can be canceled through your account's cashier section. Once processed, withdrawals cannot be canceled.

How do I change my preferred payment method? You can update your payment methods anytime through your account settings or by contacting customer support.

With multiple secure banking options and a commitment to protecting your financial information, PokieSurf Casino makes managing your funds simple and safe. Whether you prefer traditional payment methods or cryptocurrencies, we've got you covered.